Job Description

Shack Shine located is hiring a Team Training Specialist for their company located at 8546 16th Avenue, Burnaby, BC. This position includes working at different mobile locations in the Vancouver and Burnaby area. This is a full-time and permanent position The duties of the Team Training Specialist will be as follows • Assess workforce training needs, performance gaps, and compliance requirements • Design and implement training programs, manuals, and SOPs to standardize operations • Advise management on workforce development, succession planning, and retention strategies • Recommend operational improvements to enhance efficiency and service quality • Ensure training programs meet safety standards • Provide leadership coaching for managers, supervisors and technicians. • Develop KPIs to measure training effectiveness and prepare reports for management • Research and integrate best practices in workforce development and training • Benchmark Shack Shine’s training standards against competitors and recommend innovative improvement Skills Required • Working knowledge of all MS Office suite, CRM, iOS device and Google products • Strong communication, people, administrative and organizational skills • Strong entrepreneurial background with franchise systems or operational support experience is strongly preferred • Background in customer service and sales will be an asset • Knowledge of occupational health & safety practices and compliance requirements. • Ability to manage key business partner relationships will be beneficial Education Required • Bachelor’s degree or college diploma in business or related discipline is required Experience Required • Minimum of 2-3 years of experience in a related field is required Wage and Benefits • Wage being offered is $43.00 per hour • Laptop and Phone will be provided by Shack Shine • 3 weeks of paid vacation Work Hours • 7:00 a.m. to 4:00 p.m. (1-hour lunch break) • Must be able to work evenings and weekends (when necessary due to the nature of the business with commercial work) This position is open to indigenous persons, vulnerable youth and newcomers to Canada. To apply, please email your resume to shackshine20@gmail.com

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