Rooms Manager - Accommodation Services
About the Employer
- The Renaissance Edmonton Airport Hotel
Edmonton, AB, T9E 0V4- hr@pltinv.com
-
Verified
Rooms Manager - Accommodation Services
About the Employer
- The Renaissance Edmonton Airport Hotel
- Edmonton, AB, T9E 0V4
-
Verified
Job Description
The Renaissance Edmonton Airport Hotel - Edmonton's ONLY 4 Diamond Lifestyle Hotel. Attached to the Edmonton International Airport. Why Work For Us? We have a great benefit plan that includes extensive medical and dental as well as life insurance. This plan is 80% covered by the hotel for single coverage. We also offer a great loyalty program and have a travel program which can have you staying in hotels across the world for employee discounted rates. What We Are Looking For? Diamond Hotel Management o/a The Renaissance Edmonton Airport Hotel is looking for Rooms Manager - Accommodation Services to join our team here at The Renaissance Edmonton Airport Hotel We offer: • Wage: $39.00 per hour • Vacancy: 1 • Hours per week: 35 - 40 hours per week • Work location: 4236 36 street, Edmonton, AB, T9E 0V4 Terms of employment: • Permanent, Full time • Start date: As soon as possible • Employment conditions: Early morning, Morning, Day, Evening, Night, Weekend, Shift Responsibilities and Duties: • Develop, implement, and enforce hotel policies and operational procedures to ensure smooth, efficient, and consistent daily operations • Ensure compliance with hotel policies, operational standards, and safety regulations to maintain high-quality service and a safe environment for guests and staff • Handle and resolve guest complaints, requests, and special requirements professionally, ensuring a consistently positive guest experience • Assist guests with VIP services, special requests, or accessibility needs to enhance overall guest satisfaction • Recruit, hire, train, and supervise front-of-house and housekeeping staff, maintaining a skilled and motivated team • Evaluate staff performance and provide coaching and feedback to uphold service standards • Plan, assign, and manage staff schedules and daily tasks to ensure optimal coverage and smooth operations • Organize and lead staff training and development programs to build team capabilities and improve operational efficiency • Coordinate and monitor maintenance, repairs, and preventive upkeep of guest rooms and facilities to ensure quality standards • Organize, monitor, and maintain inventory of hotel supplies and equipment to ensure operational readiness • Negotiate with vendors to procure supplies and materials under favorable terms, optimizing cost and resource management • Facilitate agreements with clients for the use of rooms and facilities, supporting revenue and business operations Qualifications and Skills: • Ability to communicate in English; • Secondary (high) school graduation certificate • 2 years to 3 years of relevant work experience • Open availability including weekends and holidays; • Work conditions and physical capabilities: Fast-paced environment; Work under pressure; Tight deadlines; Attention to detail; Combination of sitting, standing, walking; Standing for extended periods; Large workload • Personal suitability: Client focus; Efficient interpersonal skills; Excellent oral communication; Flexibility, Initiative; Team player Benefits and Perks: • Health benefits, Other benefits, Long term benefits • Group insurance benefits, Life insurance • Health care plan, Disability benefits, Dental plan, Vision care benefits, Paramedical services coverage • Company events • On-site parking, Free parking/747 Bus Pass Reimbursement • Paid time off • On-demand pay - get paid whenever you want! • In-house management training program • Quarterly fun work events unlike anyone else! • 50% off food and beverage for you and your friends • Monthly talent rallies with food and entertainment • Work with an award-winning team Please apply: By email: hr@pltinv.com or By mail: Renaissance Edmonton Airport Hotel: 4236 36 street, Edmonton, AB, T9E 0V4 No walk-ins or phone calls will be entertained.