User support technician

About the Employer
  • Connex Telecommunications Inc.
  • 44 East Beaver Creek Road suite 16Richmond Hill, ON L4B 1G8

  • mgracey@connexservice.ca

  • Verified
Hourly Wage
$36

Job Description

Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 7 months to less than 1 year On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide customer service Manage incidents How to apply Direct Apply By Direct Apply Additional ways to apply By phone 905-944-6500 Between 09:00 AM and 05:00 PM Via email: mgracey@connexservice.ca