Job Description

Overview Languages - English Education - Secondary (high) school graduation certificate or equivalent experience Experience - 1 to less than 7 months On site - Work must be completed at the physical location. There is no option to work remotely. Work setting • Relocation costs not covered by employer • Willing to relocate • Help desk Responsibilities Tasks • Consult user guides, technical manuals and other documents to research and implement-solutions • Provide advice and training to users in response to identified difficulties • Collect, organize and maintain a problems and solutions log for use by other technical support analysts • Provide business systems, network and Internet support to users in response to identified difficulties • Perform Web-server backup and recovery operations • Provide customer service • Manage incidents Supervision - No supervision responsibility Experience and specialization • Computer and technology knowledge • Android • iOS • Internet • Wireless networks Area of specialization • Shopping centre or mall Additional information • Transportation/travel information - Public transportation is available Work conditions and physical capabilities • Fast-paced environment • Work under pressure • Tight deadlines • Repetitive tasks • Manual dexterity • Attention to detail • Ability to distinguish between colours • Sound discrimination • Sitting • Combination of sitting, standing, walking • Standing for extended periods • Bending, crouching, kneeling Personal suitability • Accurate • Client focus • Efficient interpersonal skills • Excellent oral communication • Excellent written communication • Initiative • Judgement • Organized • Team player • Ability to multitask • Time management • Honesty Benefits • Health benefits - Health care plan • Financial benefits - Group insurance benefits • Other benefits - Free parking available - Learning/training paid by employer - Paid time off (volunteering or personal days) - Team building opportunities Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: - Support for persons with disabilities • Offers mentorship, coaching and/or networking opportunities for persons with disabilities • Provides awareness training to employees to create a welcoming work environment for persons with disabilities - Support for newcomers and refugees • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) • Supports newcomers and/or refugees with foreign credential recognition • Offers mentorship programs that pair newcomers and/or refugees with experienced employees • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees • Does not require Canadian work experience - Support for youths • Offers on-the-job training tailored to youth • Offers mentorship, coaching and/or networking opportunities for youth • Provides awareness training to employees to create a welcoming work environment for youth - Support for Veterans • Offers mentorship, coaching and/or networking opportunities for Veterans • Provides awareness training to employees to create a welcoming work environment for Veterans • Supports Veterans in translating their military skills and experience into the language of the civilian job market • Support for Indigenous people • Offers mentorship, coaching and/or networking opportunities for Indigenous workers • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers - Support for mature workers • Applies hiring policies that discourage age discrimination • Provides staff with awareness training to create a welcoming work environment for mature workers • Offers mentorship, coaching and/or networking opportunities for mature workers - Supports for visible minorities • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) • Offers mentorship programs that pair members of visible minorities with experienced employees • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities How to apply By email customkart1@outlook.com By phone 506-654-1506 Between 10:00 AM and 05:00 PM By mail 1381 REGENT STREET FREDERICTON, NB E3C 1A2 In person 1381 REGENT STREET FREDERICTON, NB E3C 1A2 Between 10:00 AM and 05:00 PM What you must include in your application: - Cover letter Answers to the following screening questions: • Are you authorized to work in Canada? • Are you available to start on the date listed in the job posting? • Are you willing to relocate for this position? • Do you have experience working in this field? • Do you live near the job location? • Do you meet the language requirements listed in the job posting? What might be required by the employer later in the hiring process: References attesting experience

Similar Jobs

Connex Telecommunications Inc.

User support technician

• 44 East Beaver Creek Road suite 16Richmond Hill, ON L4B 1G8
• Full Time


• Hourly Wage: $36


• 3 days ago

T1

Digital marketing specialist

• 366 Adelaide Street West suite 600Toronto, ON M5V 1R9
• Full Time


• Hourly Wage: $37.50


• 3 days ago