Greet and assist customers in person and over the phone. Receive, process, and enter prescription orders into the pharmacy system. Prepare, count, and label medications under pharmacist supervision. Maintain accurate and organized prescription records. Manage inventory — stock shelves, check expiry dates, and reorder supplies. Handle cash register operations and process sales transactions. Answer basic questions about medications and health products. Assist with insurance and billing inquiries for prescriptions. Ensure proper storage of medicines and controlled substances. Keep the pharmacy area clean, organized, and compliant with safety standards. Support pharmacists in preparing compounded or mixed medications (if trained). File, organize, and maintain patient profiles and documents. Monitor temperature logs and report discrepancies. Deliver medications to hospital wards or departments (in hospital settings). Follow confidentiality and data-protection guidelines (e.g., HIPAA). Assist in training new staff or interns when required. Participate in maintaining compliance with pharmacy regulations and audits.
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