Job Description

Supporting the Restaurant Manager in overseeing daily operations. Implementing and enforcing restaurant policies and procedures. Overseeing and guiding restaurant staff, including servers, hosts/hostesses, and kitchen staff. Training new staff members and providing ongoing development opportunities. Ensuring high-quality customer service and resolving customer complaints. Building relationships with regular customers and promoting customer loyalty. Monitoring inventory levels and ordering supplies as needed. Minimizing waste and optimizing inventory usage. Creating and managing staff schedules to ensure adequate coverage. Monitoring labour costs and ensuring efficient staffing. Resolving issues and conflicts that arise during service. Adapting to changing situations, such as menu changes or unexpected staff absences.

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