Job Description

Now Hiring - Assistant Director of Food & Beverage The Rosseau Muskoka Resort & Spa (Canadian Niagara Muskoka Inc.) is a luxury getaway nestled on Lake Rosseau in Ontario's Muskoka region. With upscale accommodations, a full-service spa, multiple dining options, and a range of recreational activities, it offers guests a luxurious retreat amidst stunning natural surroundings. JW Marriott The Rosseau Muskoka is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).JW Marriott The Rosseau Muskoka is committed to building a more diverse workplace and encourages all qualified applicants to apply. Title of the Position: Assistant Director of Food & Beverage Number of Positions Available: 1 Business Address: 1050 Paignton House Road, Minett, ON. P0B 1J0 Job Duties: Duties and Responsibilities Include: • Manage the overall operations of all food and beverage service areas within the resort, including fine dining, casual dining, lounges, bars, in-room dining, and banquet services. • Lead and supervise the service team to ensure consistently exceptional guest service in alignment with JW Marriott’s luxury hospitality standards. • Develop and implement service protocols and training programs to maintain a high level of professionalism, attentiveness, and product knowledge among staff. • Work closely with the culinary team to ensure smooth coordination between kitchen and front-of-house service, enhancing efficiency and guest satisfaction. • Oversee staffing needs including recruitment, scheduling, performance evaluations, and continuous development of food and beverage service employees. • Monitor service quality and guest interactions, resolving issues promptly and ensuring personalized, memorable guest experiences across all touchpoints. • Manage F&B service budgets, track sales, and control operational costs, labour, and wastage to maximize profitability. • Coordinate logistics and service execution for weddings, corporate events, and group functions, ensuring seamless, high-quality service delivery. • Collaborate with marketing and events teams to promote special F&B offerings, seasonal events, and local partnerships that enhance the guest experience. • Ensure compliance with Marriott brand standards, liquor licensing regulations, and Ontario health and safety requirements. • Continuously evaluate guest feedback and service trends to refine strategies, improve offerings, and implement service enhancements. • Promote a culture of service excellence, teamwork, and innovation to uphold the JW Marriott brand promise and elevate the resort’s F&B reputation. • May perform other duties reasonably assigned by management. Working Conditions • Must be able to work flexible hours including evenings, weekends and holidays • Required to move, lift, carry, pull and place objects weighing less than or equal to 50 pounds without assistance • Stand, sit or walk for an extended period of time or for an entire shift Terms of Employment: This is a permanent and full-time position, 40 hours of work per week Seasonal Position: No Language of Work: English Wage: $80,000CAD annually Benefits: Group Insurance Plan – Maximum Benefits Package, Extended Medical, Vision, Life Insurance, Disability, AD&D, Travel Insurance, Additional Family Coverage cost shared between the associate and the hotel, RSP Plan - RBC, Company will match your contributions up to 3% of your gross base earnings 20% Discount in our Food & Beverage outlets, Worldwide Employee Discounts – Booking Stays Location of Work and Business Address: 1050 Paignton House Road, Minett, ON P0B 1J0 Contact Information: apply with a cover letter and resume to rosseaujobs@marriott.com Skill Requirements: • Several (3-5) of experience in the food service sector, including supervisory experience • Completion of a college or other program related to hospitality or food and beverage service management is an asset • Comprehensive knowledge of fine food, wine and service • Previous cash handling and budget administration experience • International Wine Education Guild (IWEG) or the Wine & Spirit Education Trust (WSET) level wine courses an asset • Proficiency with MS Office (Outlook, Word, Excel) and Point-of-Sale software (Micros) • Previous resort experience an asset • Multi-unit management experience an asset Company Business Name: Canadian Niagara Muskoka Inc. We thank all applicants for their interest. Only those selected for an interview will be contacted. Canadian citizens and permanent residents will be given priority

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